logo

Terms & Condition

Ordering

  • Any contract for the supply of SANITARY GOODS or Services::
    You enter into a contract with Gasdum when you place an order for sanitary goods or services via the website. You are responsible for ensuring the accuracy and completeness of the details you provide at the time of ordering, including your payment information.
  • Goods and Services purchased from this Website::
    Any products or services purchased are intended for your personal use only, and you agree that you are not purchasing them for resale. When receiving the services, you are acting as the principal, not as an agent for another party.
  • Providing an email address and password::
    When ordering from the website, you may be required to provide an email address and password. It is your responsibility to keep this information secure and not share it with third parties.
  • Keeping order and payment details secure::
    Gasdum will take all reasonable precautions to protect your order and payment details. However, Gasdum cannot be held liable for any losses you may incur if a third party gains unauthorized access to your data due to your own negligence.
  • Subject to product availability, weight, price variance, and delivery capacity::
    Your order is subject to availability, potential variations in product weight, price adjustments, and delivery capacity. These factors may affect whether or not Gasdum can fulfill your order.
  • Confirmation email/SMS/call of received order::
    After placing an order, you will receive an automatic confirmation via email, SMS, or phone call. This confirmation acknowledges receipt of your order, but it does not guarantee that the order can be fulfilled until further checks are conducted.
  • Delivery details in the confirmation message::
    The confirmation message will include details such as delivery timing, estimated product weight, and price, allowing you to review and confirm your order's accuracy.
  • Notification of unavailable delivery or goods::
    If Gasdum cannot deliver your order due to availability issues or lack of delivery capacity, you will be notified by SMS or phone call, and alternative arrangements will be made.

    • Prices and Payment

  • All prices listed on the Website::
    Prices displayed on the website are approximate and subject to change. They include sales tax, and Gasdum reserves the right to modify them as necessary.
  • Prices listed reflect the price at the time of listing::
    The prices shown on the website are the prices at the time of listing, but they may be updated before you complete your order. If there is a price change, you will be informed and can choose to cancel the order.
  • Total price for Delivery, Goods, or Services::
    The total price of the order, including delivery and any other charges, will be displayed before you complete your purchase. Payment must be made in full for the goods and services provided.
  • Payment options (cash, credit, debit, online payment)::
    Gasdum accepts payments in cash upon delivery or through online methods like credit or debit cards. Online payments must be made before the order is delivered.
  • Payment security measures for online orders::
    To secure online transactions, debit and credit card details are encrypted. Gasdum employs security measures to protect payment data, and credit card companies may conduct checks to verify your identity.

    • Delivery

  • Delivery periods are approximate::
    Estimated delivery times are provided during the order process, but these times are not guaranteed and may vary.
  • Delivery by homegrown delivery channel::
    All orders are delivered through Gasdum's own delivery service, and efforts will be made to deliver within the stated timeframe. However, delays or losses after delivery are not Gasdum's responsibility.
  • Delivery charge not voided for late delivery::
    If delivery is delayed, the delivery charge remains applicable and will not be refunded.
  • Failure to accept delivery::
    If you are unavailable to accept delivery or fail to provide the necessary instructions, the goods will be considered delivered, and responsibility for any associated risks or costs will be transferred to you.
  • Possible issues with delivering to some locations::
    Certain locations may be outside the delivery zones or unavailable for delivery. In such cases, Gasdum will inform you and suggest alternatives or cancel the order if necessary.

    • Complaints

  • Complaints response time::
    Gasdum takes complaints seriously and aims to address them within three working days.
  • Hotline for complaints::
    All complaints should be directed to the customer service hotline at # 01329672838 for prompt resolution.
  • Complaints older than 7 days are not entertained::
    Complaints must be made within seven days of the incident. Complaints older than seven days will not be addressed.

    • Limitation of Liability

  • Information correctness and error-free website::
    Gasdum takes care to ensure that all information on the website is accurate and free from errors. However, Gasdum does not guarantee that the website will be free of viruses, bugs, or other issues, nor does it guarantee that it will be error-free, fit for purpose, or fully functional.
  • Limitation of liability for Goods and Services::
    Gasdum limits its liability to the amount you paid for the goods and services. It does not accept liability for indirect or consequential losses such as loss of profits or data.
  • Exclusion of indirect, consequential losses::
    The liability does not cover any losses that arise indirectly from using the website or the products and services purchased.
  • Reasonable steps are taken to prevent Internet fraud::
    Gasdum has implemented measures to prevent internet fraud and safeguard your personal data. However, in rare cases of a breach, Gasdum cannot be held liable for losses.
  • Abuse of vouchers and discount codes::
    Abuse of vouchers, discount codes, or fraudulent activity may result in the blocking of your account and refusal of future services. Gasdum reserves the right to seek compensation from those who violate these terms.

    • General

  • All prices in Bangladeshi Taka::
    All transactions on the website are conducted in Bangladeshi Taka.
  • Subcontracting and assignment of rights::
    Gasdum reserves the right to subcontract services or assign rights under these terms without notifying you.
  • Alteration or variation of Terms and Conditions::
    Gasdum may change or update these terms at any time without notice. The latest version of the terms will apply.
  • Payment at the time of ordering or delivery::
    Payment must be made either when placing the order or when receiving the delivery. Orders not paid for may be canceled.
  • Prohibited activities related to the website::
    Users are prohibited from using automated systems on the website, collecting data, scraping or hacking the website, or using communication systems for commercial solicitation without permission.
  • Terms and Conditions as the entire agreement::
    These terms, along with the privacy policy, order form, and payment instructions, form the complete agreement between you and Gasdum. In the case of conflict between these terms and other website provisions, these terms will prevail.
  • Invalid, illegal, or unenforceable terms::
    If any part of these terms is deemed invalid or unenforceable, it will be removed, and the remaining terms will continue to apply.
  • Governing law and jurisdiction::
    These terms are governed by the laws of Bangladesh, and any disputes will be subject to the jurisdiction of Bangladeshi courts.
  • Non-waiver of rights or remedies::
    Failure to enforce any part of these terms does not waive Gasdum's rights or remedies unless confirmed in writing.
  • Governing law for non-contractual obligations::
    All non-contractual obligations connected to these terms are governed by the laws of Bangladesh, and all communications will be conducted in English.